Support

Getting help

Email is the whole support system, and it reaches a person.

hello@fileclear.ca
Antipode Technologies Inc., Ontario, Canada.

Common questions

Does FileClear file my return for me?

No. It works out what is due and produces the numbers. You file, or your accountant does. It is not certified by CRA to transmit returns.

Is this tax advice?

No. Where a decision is a judgement, FileClear shows the arithmetic for each option and the rule behind it, and stops there.

Which businesses does it cover?

Canadian corporations, federal or provincial, and sole proprietorships. The rules are most complete for Ontario, which is where it is being built and tested first. Partnerships are not covered: a T5013 and an allocation between partners is work worth doing properly rather than approximately.

I am a sole proprietor. Is this not just for corporations?

It was. It is not now. The two are different enough that almost no filing is shared, which is exactly why one calendar built from the right answer is worth having: the 15 June filing deadline that people hear about is a filing deadline only, and the money is due 30 April.

Is there a Mac or Windows app?

Yes. Download it here. The rules stay on the server, so a corrected rate reaches the app without you updating anything.

Where do the dates come from?

Every obligation links to the CRA, Corporations Canada or Ontario page that publishes it. FileClear tells you a date is coming. It is not the authority on the date, and the link is how you check us.